Profile

Botswana Communications Regulatory Authority (BOCRA) was established through the Communications Regulatory Authority Act, 2012 (CRA Act) on the 1st of April 2013 to regulate the communications sector in Botswana, comprising telecommunications, Internet and Information and Communications Technologies (ICTs), radio communications, broadcasting, postal services and related matters.The CRA Act replaced the Broadcasting Act [Cap 72:04], the Telecommunications Act [Cap 72:03], and caused the amendment of the Postal Services Act to create a converged or an integrated regulatory authority for the communications industry. 

Mission

To regulate the Communications Sector for the promotion of Competition, Innovation, Consumer Protection and Universal access.

Vision

To have a connected and informed society.

Values

Tranparency

Our decision making will be open and informed by consultation with various stakeholders. We will embrace the diverse interests of our different stakeholders.

Consistency

We will ensure that our decisions are fair, predictable and dependable. We will be objective in our decision making and apply remedies that are proportionate.

People Centered

We believe that our people are indispensable assets who drive our success through their commitment to excellence. We shall therefore harness individual skill and strengths and work as one.

Innovation

We will continuously explore new ways in designing proactive regulatory interventions that will respond timeously and effectively to market demands and the latest technology trends.

Accountability

We are responsible for our actions and decisions, we take due care in the use of public resources and adhere to internationally acceptable governance principles.

Core Business

The BOCRA will take the lead in areas that drive the advancement of the communications industry. The Authority will in particular focus on its core business which includes:

  • Efficient management and use of radio frequency spectrum;
  • Licensing and monitoring of service providers;
  • Developing and promoting appropriate strategies and policies that encourage infrastructure development and use of ICT services;
  • Ensuring security and efficiency of telecommunications¬† networks; and
  • Comparative engagement and exchange with international telecommunication regulatory and standardisation bodies for global harmonisation and coordination.

In addressing the core business as set out above, the BOCRA has identified six (6) Key Result Areas which are:

  • Universal Access and Service;
  • Network Efficiency and Effectiveness;
  • Affordable ICT services;
  • A knowledge society;
  • Organisational Efficiency and Effectiveness; and
  • Globally Competitive Communications Sector.