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About Us


To regulate the Communications Sector for the promotion of Competition, Innovation, Consumer Protection and Universal access.


To have a connected and informed society.



Our decision making will be open and informed by consultation with various stakeholders. We will embrace the diverse interests of our different stakeholders.


We will ensure that our decisions are fair, predictable and dependable. We will be objective in our decision making and apply remedies that are proportionate.

People Centered

We believe that our people are indispensable assets who drive our success through their commitment to excellence. We shall therefore harness individual skill and strengths and work as one.


We will continuously explore new ways in designing proactive regulatory interventions that will respond timeously and effectively to market demands and the latest technology trends.


We are responsible for our actions and decisions, we take due care in the use of public resources and adhere to internationally acceptable governance principles.

Core Business

The BOCRA will take the lead in areas that drive the advancement of the communications industry. The Authority will in particular focus on its core business which includes:

  • Efficient management and use of radio frequency spectrum;
  • Licensing and monitoring of service providers;
  • Developing and promoting appropriate strategies and policies that encourage infrastructure development and use of ICT services;
  • Ensuring security and efficiency of telecommunications  networks; and
  • Comparative engagement and exchange with international telecommunication regulatory and standardisation bodies for global harmonisation and coordination.

In addressing the core business as set out above, the BOCRA has identified six (6) Key Result Areas which are:

  • Universal Access and Service;
  • Network Efficiency and Effectiveness;
  • Affordable ICT services;
  • A knowledge society;
  • Organisational Efficiency and Effectiveness; and
  • Globally Competitive Communications Sector.