Botswana Communications Regulatory Authority (BOCRA) was established through the Communications Regulatory Authority Act, 2012 (CRA Act) on the 1st of April 2013 to regulate the communications sector in Botswana, comprising telecommunications, Internet and Information and Communications Technologies (ICTs), radio communications, broadcasting, postal services and related matters.The CRA Act replaced the Broadcasting Act [Cap 72:04], the Telecommunications Act [Cap 72:03], and caused the amendment of the Postal Services Act to create a converged or an integrated regulatory authority for the communications industry. 


To regulate the Communications sector for the promotion of competition, innovation, consumer protection and universal access


A connected and Digitally Driven Society.


Excellence – We will strive to be the world-class leader in the provision of regulatory services through committed teams and impeccable customer service

Proactiveness – We will be forward looking in the delivery of our mandate, to keep up with evolving industry trends

Integrity – In the execution of our mandate we will demonstrate openness, honesty and accountability in all our decisions

People – We believe that our people are key to driving our success through their commitment and excellence. We shall therefore harness and develop individual skills and strengths to work as one.

Core Business

The BOCRA will take the lead in areas that drive the advancement of the communications sector with the ultimate goal to drive the development of and enable universal access to enhanced services, economic opportunities, employment creation and sustainable growth necessary for the achievement of a Digitally Connected Society.   To achieve this goal, BOCRA will pursue six key success factors or strategic pillars as follows:

  • Competition;
  • Universal Access and Service;
  • Consumer Protection;
  • Resource Optimisation;
  • Talent Management; and
  • Stakeholder Engagement.