Welcome to Botswana Communications Regulatory Authority
Botswana Communications Regulatory Authority (BOCRA) was established through the Communications Regulatory Authority Act, 2012 (CRA Act) on the 1st of April 2013 to regulate the communications sector in Botswana, comprising telecommunications, Internet and Information and Communications Technologies (ICTs), radio communications, broadcasting, postal services and related matters.The CRA Act replaced the Broadcasting Act [Cap 72:04], the Telecommunications Act [Cap 72:03], and caused the amendment of the Postal Services Act to create a converged or an integrated regulatory authority for the communications industry.
BOCRA is mandated by Sec 84 of the CRA Act to Type Approve communications equipment that may be connected, used or operated to provide broadcasting or telecommunications services in Botswana. In addition, BOCRA is mandated to ensure consumer protection.The purpose of Type Approval procedure is to ensure that all radio communication and telecommunication equipment used in Botswana comply with international standards that are applicable in Botswana as a member of the ITU Region 1. ...
BOCRA will investigate a consumer complaint against a service provider if there is sufficient evidence to establish. Prima facie case on possible breaches of any provisions under
BOCRA is mandated by Section 90 of the CRA Act to establish tariff principles to be applied in the setting of tariffs and other charges including price caps or other price controls, for different classes or categories of services or products and for different areas for the regulated sectors.
In the discharge of its mandate, BOCRA, in consultation with various stakeholders periodically develops regulatory tools to establish minimum regulatory requirements and guide licensees, consumers and other stakeholders on regulatory expectations.