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About
Profile
A Word From The Chief Executive
History Of Communication Regulation
Organogram
Board of Directors
Executive Management
Careers
Mandate
Legislation
Telecommunications
National Radio Frequency Plan
Radio Spectrum Planning
The Numbering Plan
Type Approval
Broadcasting
Postal
Internet
bw ccTLD
bw CIRT
Electronic Evidence
Electronic Communications Transactions
Licensing
Projects
Documents
Draft Documents And Legislation
ICT Licencing Framework
ITU Capacity Building Workshop
Complaints
Consumer Education And Advice
Registering Complaints
File A Complaint
Media
News & Events
Speeches
Tenders
TELECOMS STATISTICS
ASMS-WebCP
Register BW
Licence Verification
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Aircraft Radio Licence
Amateur Radio License
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Cellular Licence
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Radio Dealers Licence
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Complaints Process
BOCRA will investigate a consumer complaint against a service provider if there is sufficient evidence to establish.