News & Events

Dispute Resolution Policy And Procedure

Click the titles below for the  Dispute Resolution Policy and the Draft Dispute Resolution Procedure 

Dispute Resolution Policy

Draft Dispute Resolution Procedure

Guidelines On Minimum Requirements For Internet Connectivity In Hospitality Facilties

Click here for the Guidelines on Minimum Requirements for Internet Connectivity in Hospitality Facilities.

Mobile Bill Shock

Click here for the Mobile Bill Shock.

Complaints Handling Procedure

Click here for the Complaints Handling Procedure.

Approved Quality Of Service Guidelines

Click here to download the Approved Quality of Services Guidelines.